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Interviewing a Deck Builder: What Should I Ask?

Posted on: October 26, 2014

So you’re ready to start building a new deck. You’ve decided on the general design and even the deck material, but you have no idea which deck builder in Maryland to choose. What do you look for in a deck builder? What questions should you ask before you hire a company?

As expert deck contractors, we have heard many different questions over the years and have put together a list of the important ones frequently asked by our clients to help you understand what you should be asking.

How long have you been a deck contractor?

It is important to know how long the company has been building decks to give you a sense of their experience. You will want to hear how they were trained. It is also a good idea to check out their gallery and see previous projects.

Do you have any certifications?

Choosing a deck builder that has a national certification will confirm their expertise. There are several deck certifications but the most popular in Maryland is the North American Deck and Railing Association.

Are you licensed, registered, and insured?

You should not, under any circumstance, have a deck built by a contractor that is not licensed, registered, or insured, no matter how cheap their prices are.

Do you have a warranty policy?

Usually, a deck builder’s warranty will cover any structural damage related to the actual construction of a deck but it won’t cover anything regarding the wood itself. If the deck builder has a warranty, make sure you get a written copy.

Can you give me references?

If the deck builder gives you references to contact, you’ll want to ask them how satisfied they were with the overall construction process and the finished deck. Also ask if they ever had to call the contractor for repairs and what their repair experience was like—did it take two days or two weeks?

Will you handle the permit process?

Pulling permits for deck building projects is very important and can be timely. If you don’t get one and one day you go to sell your home, you may run into problems. If your deck builder says they will get the permit, make sure you get a copy for your records.

How long will it take to complete my deck?

Weather depending, you will want to get a decent idea of how long you’ll have people working in your backyard. Having a general idea of timing will also help you to plan your life around the construction.

When conducting your interview with the potential deck builder, it’s also important that you feel comfortable with the person. You’ll want to have a good rapport with your builder so that you can ask questions and give feedback freely. It is also important to view their portfolio or gallery to ensure that their building style meets your design needs.

Top Deck Builder in Maryland

Diamond Decks is a NADRA certified deck building company. We specialize in designing and building wood and composite decks. We offer a five-year installation labor warranty on all of our decks! Don’t take our word for it, see what some of our clients have to say:

“You could park a truck on this deck! No corners cut here. When we entertain on our deck we always get compliments. Professional, meticulous, quality apply. You could say we are satisfied customers.” – Tyra and Bruce S. / Chesapeake Beach, Maryland

If you live in Maryland and you are interested in learning more about Diamond Decks’ services, contact us today!

 

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Reviews


  • "My wife and I are very pleased with our recent experience with Diamond Decks. Our interaction with everyone from the company was great from the schedulers on the phone to the men who did the work. William remained in close communication with us until the job was completed and we were satisfied. The deck itself is beautiful and of excellent quality. We will be recommending Diamond Decks to everyone we know. -Kev Mitchell, Piney Orchard, MD"
    Customer: Kevin and Winnie
    Address: Odenton, Maryland
    Date: 07/18/2017
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