5/5 based on 24 ratings and reviews for Service.
"My wife and I are very pleased with our recent experience with Diamond Decks. Our interaction with everyone from the company was great from the schedulers on the phone to the men who did the work. William remained in close communication with us until the job was completed and we were satisfied. The deck itself is beautiful and of excellent quality. We will be recommending Diamond Decks to everyone we know. -Kev Mitchell, Piney Orchard, MD"
Customer: Kevin and WinnieAddress: Odenton, MarylandDate: 07/18/2017
"Just wanted to express our thanks to Diamond Decks for a job well done. Our deck is absolutely beautiful, and is just how we envisioned. The crew that worked on our project had an obvious attention to detail. Min is a master of his trade, and he and the other guy (sorry, didn't get his name) worked their tails off to get the project done on time. We did have a little issue where we had to have some of the existing framing replaced, which added to the cost of the deck. But that was not anyone's fault, and Buddy was very clear to begin with that once the old decking was removed there could be some issues (which there clearly was). Over all Diamond was comparable to two other bids we received, and Buddy was sensitive to keeping the cost down, but still factored superb quality materials (Fiberon) in the price. The project was started ahead of schedule, and was completed on time. All in all, my wife and I would highly recommend Diamond, if quality at a reasonable cost is the goal. (I've learned years ago, cheapest is never the best). Hats off to Diamond Decks. Sincerely, Bruce and Susan Gaesser (Ellicott City)"
Customer: Bruce and SusanAddress: Ellicott City, MarylandDate: 07/06/2017
"Good job, nice deck"
Customer: FranAddress: Owings Mills, MarylandDate: 06/15/2017
"The work that Diamond Decks did on our screened in porch, far exceeded our expectations! Our porch looks amazing and we attribute that to our initial consultations with Buddy, the superior workmanship of the construction team, and the continued consultations and suggestions from Bill. Everyone who sees the porch for the first time, is amazed!"
Customer: CraigAddress: Columbia, MarylandDate: 04/24/2017
"Very, very happy with the outdoor grill. Looks beautiful! Excellent company to work with. Very responsive, professional, and awesome!!"
Customer: Bill & CindyAddress: Annapolis, MarylandDate: 04/20/2017
" Diamond Decks offered a competitive price for our deck and readily met our expectations and those of our HOA. The finished deck looks great and their crew was punctual and clean. Thanks for a great product! Satisfied customers... Paul and Pat Baker, Odenton, MD."
Customer: PaulDate: 03/24/2017
"We were very happy with the process seamless!"
Customer: Richard and GayleAddress: Monrovia, MarylandDate: 03/09/2017
"Diamond Decks was great! We used Diamond Decks to tear down an old deck and replace it with a new deck w/decking underneath while we were selling my mom's house. William Zinnert helped us with the proper paperwork for our HOA and pulled the permit for Howard County. They started the project when they said they would. They followed our suggestion of which side of the house to go around. The guys on the job were punctual, respectful and efficient. They did not cut any corners. They passed all inspections with Howard County. They cleaned up after the job was finished. William Zinnert was available at all times for questions. I highly recommend Diamond Decks for your next project. Katie Randolph"
Customer: KateAddress: Columbia, MarylandDate: 02/09/2017
"The deck was installed very quickly. The manager in charge was helpful in getting the necessary paper work and approval to build the deck.He also gave us very good recommendations on the size of the deck, and giving us options on the steps vs. a larger deck. He was very pleasant to deal with. "
Customer: MichelleAddress: Ellicott City, MarylandDate: 01/18/2017
"The recent service call to replace some deck planks that were discolored went effortlessly for us. I had planned to move the deck furniture and potted plants away from the affected area but they beat me to it by coming earlier than expected. They even put everything back! Couldn't be more satisfied. "
Customer: GuyAddress: Laurel, MarylandDate: 01/16/2017
"good company to deal with .. workmanship is good .. communications is good .."
Customer: JohnAddress: Severn, MarylandDate: 01/14/2017
"Diamond Decks did a fine job, am very satisfied. When there was a problem with the deck drain system, they quickly came out and fixed it. When I was unsatisfied with the drain downspout location, they came out and relocated it. And when a defect appeared in a deckboard, they replaced the board. All in all, a great deck and great aftercare."
Customer: MikeAddress: Severn, MarylandDate: 01/14/2017
"They were professional and did a great job on our deck."
Customer: KenAddress: Severn, MarylandDate: 01/13/2017
"We've been very happy with our deck. Diamond Decks sent out a representative to measure and give us a thorough estimate. The deck looks amazing and we've had no problems at all!"
Customer: ReginaAddress: Severn, MarylandDate: 01/13/2017
"Our experience with Diamond Decks was superior. They were professional in every respect, including sales, construction, and follow up. Our deck, patio, and shed all look fabulous. They actually started and finished the job earlier than scheduled. When we had a bowing issue with the lattice, they were very quick to fix it. We were very impressed and would highly recommend them. "
Customer: Allen and RhondaAddress: Clarksville, MarylandDate: 01/11/2017
"The entire experience was easy and very cooperative. The folks from Diamond Decks helped with the insurance company, gave me detailed estimates, worked quietly, cleanly, and efficiently, and produced a very nice deck. I have no complaints and was treated fairly and professionally."
Customer: JayAddress: Laurel, MarylandDate: 01/11/2017
"Magnificent job!! Our deck looks fabulous. Diamond Decks is the best. Their workers were professional and really knew what they were doing. We are extremely pleased and will definitely use them again. "
Customer: Michael & AngieAddress: Crownsville, MarylandDate: 01/11/2017
"We could not have been happier with our Diamond Deck. Right from our first meeting, they were professional, knowledgeable, and efficient. They listened to our ideas and modified the plans to meet our needs. They showed up on time and completed the deck on schedule in a very efficient time frame. We love our new deck. Neighbors walking by have commented on how much they like it and we have referred several of our neighbors. We highly recommend Diamond Decks!!"
Customer: MichaelAddress: Clarksville, MarylandDate: 01/11/2017
"Best price I was able to find in the area for the deck I wanted to be built, and Diamond Decks was also willing to offer a certain percentage off of the final price for military and emergency response personnel. 2 years later, my deck looks as good as it did the day it was finished being built. Extremely happy with their work, no complaints whatsoever. "
Customer: SeanAddress: Elkridge, MarylandDate: 01/11/2017
"Great service. Great workmanship. On time. On budget. Great deck. Friendly and professional bunch of guys that kept us appraised of what was going on the entire time. The deck looks great and came in on budget."
Customer: CraigAddress: Severn, MarylandDate: 01/10/2017
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