Diamond Decks owns its crews rather than subcontracting them, has been at the same Severn address since 1993, and answers its own phone. The warranty below is short, plain, and honored by the same people who did the build.
Five years of labor and installation, starting from the date of the final walkthrough. If something traces back to how the project was built, the same crew that built it returns and corrects it. No charge.
The crews are direct employees of Diamond Decks. Not subcontractors. That is the difference between a warranty that means something and a warranty that means a phone call to a 1-800 number that nobody answers.
Diamond Decks owns its crews rather than subcontracting them, has been at the same Severn address since 1993, and answers its own phone. The warranty below is short, plain, and honored by the same people who did the build.
Coverage varies by product line and collection. We will walk through the exact warranty terms for the materials specified on your project during the consultation.
Most composite warranties require basic upkeep to stay valid. Maintenance expectations get reviewed in detail at the final walkthrough, but the general rules are:
Material-specific guidance for everything else gets reviewed at the final walkthrough.
